Why do some new products succeed and others spectacularly fail? It all has to do with consumer psychology – the same type of behavioural insight we can apply to public policy and organisational change. People may baulk at the idea of vitamin-enriched coffee or clear Pepsi because of their familiarity with these products – they […]
Category Archives: It’s all about people
What We Got Wrong About Self-Management
People thrive with some certainty and structure – as the crew at buffer.com discovered. When Buffer first moved to a self-management model, we moved to a completely flat structure. We just let loose and the message was “everyone go figure out what you want to do and work on, without too much guidance or leadership.” We talked […]
Human-centered design made easy
Dave Thomsen wrote for wired about why human-centred design matters, but the more interesting part of the article is how to make it easy to do. Read on… Ask the right questions If you’re struggling to generate ideas or stuck in a product rut, you’re probably asking the wrong questions. For example, at IDEO […]
Deloitte has decided diversity groups for minority employees are a relic of the past
Deloitte US has decided that it’s time to move past diversity groups focused on gender, sexual orientation, ethnicity, or even veteranship, Bloomberg reported. Over the next 18 months, the accounting and consulting firm will phase out groups like the Women’s Initiative (WIN) and LGBT group Globe, and replacing them with “inclusion councils” where all employees are […]
How to innovate in government
James O’Loghlin, from the ABC’s New Inventors show, took an hour during Public Sector Innovation Month to explain how to make innovation easy to do in government. An hour well spent – check it out. Innovation Month Webstream