World leader in marketing (read: business growth and innovation), Jeanne M. Liedtka  shares her insights into When my co-author, Tim Ogilvie, and I published Designing for Growth: a design thinking tool kit for managers in 2011, few corporate and public leaders had heard about the qualitatively oriented problem-solving methodology called “design thinking.” At that time, those who knew anything […]

Policy failures reduce public trust in Australia’s Public Service, so what does policy success look like? By Associate Professor Catherine Althaus and David Threlfall, University of Melbourne There is a history of perceived and actual high-profile policy failures in Australia over the past decade. It’s an easy list to rattle off: the Home Insulation Program(HIP), the National […]

The gig economy, or platform work, has emerged from nowhere courtesy of the mobile technology boom, but there are question marks over whether it heralds a new future of work By Andrew Trounson, University of Melbourne For something so small, the gig-economy makes a lot of noise. These days, Uber drivers and food couriers in […]

The last generation saw a significant shift towards equality for women in the Australian workplace, but they remain under-represented in senior roles, earn less and don’t have as much superannuation. So, what could the future of work look like for women? By Victoria George, University of Melbourne According to the World Economic Forum, it will […]

The dean of the Sydney Business School at the University of Wollongong explains the virtues of coaching rather than commanding. Research shows this leadership style can improve productivity, engagement and customer service. Forget the gadgets and “lifehacks” to increase productivity, my research with Julia Milner shows that managers need to become coaches to get the best out of their […]