“What is a good business culture?” is a question that many CEOs continue to struggle with. In this article, EY provides great insight into the problem and why it requires immediate attention. You would be hard-pressed to find a leader today who is unaware that culture matters. Yet here we are, almost two decades after […]
Category Archives: It’s all about people
Are you adapting your leadership strategy as your start-up grows?
Unfortunately many leaders do not adapt their role as the business grows. Ron Ashkenas provides important insights into the importance of evolving. By Ron Ashkenas Pivoting from an initial product design or business model has become a given in the startup playbook. But even as startup leaders shift their businesses to meet a newly discovered […]
A leader’s guide to shaping company culture
Culture is learned behaviour. Our organisational cultures are created through the actions we take – not the other way around. In this article, EY talks us through what this means. By EY Successful corporate cultures are organic: They evolve in response to the organization’s needs and keep employees working together with a shared sense of […]
What do the best employers do differently
Three years of research to provide us with insights into why some employers are better than others – that’s worth a longform read! Published in the Harvard Business Review, 12 December 2019 What makes a company culture great? To explore this question, my colleague, Bill Baker and I spent the last three years researching the […]
Insurers get practical about becoming customer centric
While insurance CEOs are well aware that their organization’s survival depends on their ability to reorient their business around the customer, few feel they have made the necessary progress towards becoming truly customer centric, according to KPMG’s 2017 CEO Outlook. A great deal of money, time and effort has been invested into various transformation initiatives and […]