Scrabble tiles spelling out LinkedIn representing this blog on the relevance of LinkedIn for public servants

Work in government but no LinkedIn profile?

Do you really need a LinkedIn profile to function effectively in the public sector? Julian Bajkowski provides frank answers and tips that count. Every day across Australia, public services respond to broadly similar issues yet seemingly struggle to share their experiences and knowledge across borders or agencies. Whichever way you look at it, there’s a […]

Crushed cola can depicting Why consumers say no to clear cola but yes to green coffee

Why consumers say ‘no’ to clear cola, but ‘yes’ to green coffee

Why do some new products succeed and others spectacularly fail? It all has to do with consumer psychology – the same type of behavioural insight we can apply to public policy and organisational change. People may baulk at the idea of vitamin-enriched coffee or clear Pepsi because of their familiarity with these products – they […]

Human-centered design made easy

Dave Thomsen wrote for wired about why human-centred design matters, but the more interesting part of the article is how to make it easy to do. Read on…   Ask the right questions If you’re struggling to generate ideas or stuck in a product rut, you’re probably asking the wrong questions. For example, at IDEO […]

Deloitte has decided diversity groups for minority employees are a relic of the past

Deloitte US has decided that it’s time to move past diversity groups focused on gender, sexual orientation, ethnicity, or even veteranship, Bloomberg reported. Over the next 18 months, the accounting and consulting firm will phase out groups like the Women’s Initiative (WIN) and LGBT group Globe, and replacing them with “inclusion councils” where all employees are […]

The psychology of change management

Companies can redesign their structure, their systems and processes but unless they can help their people change, they are just moving the same people with the same behaviours into a new reporting line. Emily Lawson and Colin Price unpack ways to change behaviour and attitudes in this story for McKinsey and Co. Companies can transform […]