Blog and news

The psychology of change management

Companies can redesign their structure, their systems and processes but unless they can help their people change, they are just moving the same people with the same behaviours into a new reporting line. Emily Lawson and Colin Price unpack ways to change behaviour and attitudes in this story for McKinsey and Co. Companies can transform […]

Ten Ways to Get People to Change

A valuable checklist for change strategists by Morten T. Hansen in the Harvard Business Review. Don’t overlook his point that most leaders of change only use a few of these levers – use them all.   1. Embrace the power of one. One company I worked with posted 8 values and 12 competencies they wanted […]

Whose list are you on? Being seen by your stakeholders.

Stakeholder relationships are a two-way street. Your stakeholder engagement strategy should identify who you work with, who you want to work with and for what reasons. But you should also consider whose stakeholder list you might be on – and whose you need to be on. To establish and cement good relationships with the people […]

5 ways to refresh your government relationships

The 45th Parliament of Australia sits for the first time next week. A new Cabinet is in place and federal departments are focusing on new priorities. Now is the perfect time to refresh your government relations strategy and start working on those important new relationships. Here are some simple ideas to start: 1. Use the […]

Kintsugi Alliance

How mindfulness and productivity go hand-in-hand

Investing in employee mindfulness is a notable shift, as taking a moment to pause has often been considered the bane of productivity. Mindfulness, a centuries-old practice, is making waves as companies focus their attention on the overall wellbeing of their employees. In the age of employee happiness being directly correlated to employee retention, mindfulness in the […]

Kintsugi Alliance

Why diversity matters

New research makes it increasingly clear that companies with more diverse workforces perform better financially. We know intuitively that diversity matters. It’s also increasingly clear that it makes sense in purely business terms. Research by McKinsey & Company finds that companies in the top quartile for gender or racial and ethnic diversity are more likely […]

Kintsugi Alliance

What only managers can do to keep employees engaged

It’s often assumed that employee engagement is HR’s responsibility. But there are certain things only managers can do to keep employees happy and engaged. Prior to the industrial revolution, work was an activity that took place in fields and farmhouses. Then automated production moved an entire generation of workers from homesteads to factories. This was […]

Kintsugi Alliance

The solo myth: Why we can’t achieve success singlehandedly

Janine Garner says great potential can be created when you move to a way of working that allows active collaboration and sharing of knowledge, insight and intellect. There is an African proverb that says, “If you want to go fast, go alone; if you want to go far, go together”. In this fast-paced world in […]

Kintsugi Alliance

Resilience: the key to reducing stress at work

Stress at work is a fact of life for most people. Learn how to shift your frame of mind and respond to stressful work scenarios more effectively. Whether you’re overloaded with assignments, or you’re not getting along with your teammates, stress at work is a fact of life. According to a survey by the American […]

Kintsugi Alliance

How citizen-centered design is changing the ways government serves people 

Applying human-centred design to developing public policy and services not only provides a better outcome for the people who’ll use them but also provides satisfaction for the staff who design and deliver them – win, win. When USA citizien, Norman Delap interacted with the American Department of Veterans Affairs (VA) in the past, his experience felt intimidating […]